The following compliment was sent in by Katlyn Elizabeth McGrattan (Asst Professor in Dept of Speech-Language-Hearing Sciences)...
My name is Katlyn McGrattan and I am a faculty member in the department of SLHS in Shevlin Hall. I just wanted to take a moment and let you know how completely impressed and thankful I am for your employee Michelle Douglas. Not only is she extremely thorough in her cleaning of the building and making sure everything is in perfect shape, but she is truthfully such an asset to the UMN community. There have been many times when I needed help with something that without hesitation she stopped what she was doing to help. For example today a student needed some supplies from my lab, and since they didn't have access to the building, Michelle was kind enough following my request to place it outside in a secure spot so they could safely pick it up without entering the building.
I know people tend to write emails when things are bad, so I just wanted to make sure I took a moment to give credit where it was due!
Thanks so much!
Katlyn Elizabeth McGrattan, PhD