Bill Paulus

FM service rings true at the Bell

Dear FM,

Recently the new Bell Museum of Natural History on the St. Paul campus opened to the public with great interest and enthusiasm. The new space is inviting and conducive to science learning for all ages; you would barely recognize the refurbished wildlife dioramas!

The role of FM employees is part and parcel of the Bell’s success, and underscores our critical function in providing a campus that is safe, reliable and welcoming. It also directly aligns to Mike Berthelsen’s message earlier today highlighting the U-Services vision “to deliver exceptional services and places to make discoveries possible and experiences memorable”. The custodial squad assigned to the Bell (see photo below) has unique challenges cleaning classrooms occupied by children instead of young adults. The Bell was built per B3 Guidelines for conservation and sustainability, and Energy Management created a new operations manual just for this building. John Allen, the Bell’s facility manager, sent several notes of appreciation.  Excerpts from his notes say plenty about the care and commitment of our our teams!

For the Bell custodial squad during opening weekend:

I want to recognize and thank Haile Redda and his custodial team for knocking it out of the park this weekend. The turnover on Friday afternoon was amazing. I've had several staff members stop me to compliment the work that Ed and Hassan did to clean the bathrooms (one of them twice!) and the summer camp classrooms to get them ready for the big party. And then Friday night at 11:00 pm it was a custodial S.W.A.T team that cleaned and polished and hauled trash and recycling and got us looking good as new for the crowds Saturday morning.

We had close to three thousand people here yesterday and thanks to one custodian in particular the bathrooms were stocked and refreshed all day long. And then last night Ed and Gloria did it all over again. We've gotten so many compliments about the building and how it looks and a huge part of that is due to our custodians.

Thank you from all of us here at the Bell!!!

For a mechanic and a district supervisor:

I want to extend a very special thanks to Tim Lahti and James Murphy for helping out the Bell this weekend. Yesterday the combination of heat, humidity, and humans was too much for the building to keep up with. Tim got the discharge air set points lowered and it made a huge difference.

Later in the afternoon the passenger elevator shut down - the temp sensor in the oil reservoir tripped. Tim and James tracked down a Portacool (from the Heller dock) and James got it set up and running in the elevator equipment room.

The Schindler tech put it back in service this morning and is pretty confident that with the Portacool running, and keeping the top off the reservoir, it should work today. Obviously that's a temporary solution but it wouldn't have happened without all the help from District Operations!

Have a great week-

Bill

Bell Museum

Dream team at the Bell:  Ed Meyer, Amsalu Lata, Hassan Kadir, Haile Redda.

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